A 99.9% Server Uptime
We’ve set up our shared hosting platform using dependable hardware components and strongly modified software. Our administrators have installed a customized version of SELinux on all our servers to guarantee optimal safety and stability. We have added a number of denial–of–service prevention units along with highly efficient firewalls to make sure our network is impenetrable and safe.
Our Linux shared packages plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–notch hardware parts made by Juniper. Plus, on every router, we’ve placed a firewall with an advanced algorithm to be able to sieve all fishy requests.
This way, in each of our datacenters – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your money at risk, you can’t feel truly secure. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or in case you would like to get a more powerful hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you’ll get your money back in full, without any obscure fees or return taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a reply, you probably know how annoying this can be, particularly when your website is at stake. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be available to you and they will answer you in less than 60 minutes. And the best part is that their average ticket response time is less than 20 minutes!