Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent support in good time is our top priority, so we back up each Linux shared packages plan with a 1–hour ticket reply guarantee. As soon as you present a ticket or post an email, our client support staff will try their best to supply the most acceptable resolution for your problem and to give you help promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a crew of licensed consultants that are able to answer to your question promptly. You can easily speak with the support team by opening a tech support ticket from your Website Control Panel or by posting us an e–mail. On business days, you can also contact us on the phone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a wide–ranging know–how base that is built–into all sections. In each part, you’ll find a Help press button that will load for you a group of step–by–step online classes on how to employ a certain option or execute a certain action. Additionally, we have created educational videos for you to get a better idea of the Control Panel’s interface.