1 hour ticket response
We are devoted to supplying a fast and adequate response to each trouble ticket submitted by a client. Our seasoned help desk support team representatives will examine your situation and will think of the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. Actually, our average response time has proven to be twenty minutes.
A Premium–Quality Customer Support Service
Each member of our help desk support team has many years of experience in the Linux shared packages world and the majority of them have worked for us for at least five years. They are all prepared to reply to all your queries in the most proficient manner possible.
A User–Friendly Help Center
Incorporated into the Website Control Panel is an easy–to–browse Help Center section, which offers various information sources. You can browse through a frequently updated knowledge base featuring web hosting account administration articles and site administration articles, check the how–to video tutorials or take a glance at our F.A.Q. library.