Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Our customer support Department is present nonstop to handle all of your current service inquiries. Each ticket you send out to us is going to be solved within maximum 60 minutes. If your problem demands assistance from an admin, we’ll forward the ticket to the technician in charge and will let you know that the situation will soon be resolved.

  • Top quality support service

  • Professional Client Assist Service

  • We will be on line for you round the clock to deliver information and tech support and to assist you with any trouble that you could possibly have as you are monitoring your virtual server. We’ll support you with all pre–installed packages, like your OS, server admin panel (with respect to the VPS type) and the Website Control Panel made solely by our developers.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Website Control Panel that is provided without charge with your VPS provides you with an internal collection of articles. You will see a variety of in–depth how to content articles and a variety of step by step video classes that illustrate all the general web site maintenance tasks. You can find them by simply clicking the Help or Video control keys in the right side of each Control Panel section.