Website Migration
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Q: What does the web site migration service entail? Will my web site be secure?
A: The web site migration service that we are offering is free of cost (to a certain extent). We’ll transfer your site(s) to our leading–edge cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost info and undesired network downtime. For this reason, we’ll perform all that for you for free!We have accomplished administrators whose sole task is to make sure that your website functions exactly as it did on your previous web hosting platform. Our administrators are experts in transferring custom–built websites, as well as websites that are based on well–known web applications like WordPress and Joomla™.
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Q: How much time will the website migration process take?
A: While we can’t give you an exact time frame, since there are a lot of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our very best to migrate your web site within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
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Q: Do you need anything from me before you begin moving my website?
A: We do not request any sensitive details. We will need, however, the login information for your current web hosting account and the name of the site that you wish to move.
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: Before we can start the migration of your account, you must already have an account with us. Opening an account with us requires that you to disclose basically the same info you have provided to your current web hosting provider. We also have an extremely strict Privacy Policy, which specifies how personal info is dealt with.
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Q: How about downtime? Will my site be offline?
A: Nope. Your website will stay completely operational during the migration. As soon as everything is completed on our end, we’ll let you know so that you can preview it and check for any problems. If everything is okay, all you will need to do is modify your domain name’s DNS settings.
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Q: Will my current hosting provider know that I am leaving them?
A: No. We will never get in touch with your hosting provider about anything. They will not be aware of the web site transfer either.
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Q: Which web hosting platforms do you support?
A: Yes. We support all standard Linux–driven hosting platforms. We don’t support Windows–driven web hosting platforms, since we don’t provide Windows web hosting services ourselves.Furthermore, we don’t support proprietary web site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.